Protect Guests, Staff, Service Areas and Your Venue
Hotels, restaurants, pubs and event venues change throughout the day. Fire and security systems need to protect sleeping guests, busy public areas, kitchens, staff zones and changing event layouts without getting in the way of service.
- Established in 1981
- BAFE accredited
- SSAIB certified
- Fire and security from one provider
What fire and security systems does a hospitality venue need?
There is no single system package for every hotel, restaurant, pub or event venue. The right setup is risk led and may include a fire alarm, emergency lighting, extinguishers, CCTV, intruder protection, access control, door entry and planned maintenance. Sleeping accommodation, kitchen hazards, occupancy, event layouts, guest familiarity, accessibility and the venue fire strategy all affect the final design.
The same building can have a very different risk profile by Saturday night.
Systems need to keep working when rooms are occupied, service is busy, layouts change and fewer experienced staff are on shift.
Sleeping guests need early warning
Guests may be asleep, unfamiliar with the building or unable to identify an alternative escape route without help.
Function layouts change
Tables, stages, dance floors, temporary bars and standing receptions can alter travel routes, exit visibility and occupancy.
Kitchens add concentrated fire risk
Cooking equipment, hot oil, grease, gas, packaging and late cleaning activity all need to sit within the wider fire strategy.
Noise changes how warning is received
Music, crowds and low lighting can affect how alarms are heard, seen and acted on during busy periods.
Access changes by shift
Bedrooms, staff areas, stores, cash offices, plant rooms and late night entrances need different permissions without blocking escape.
Seasonal staff still need clear actions
Alarm response and evacuation cannot depend only on the manager who wrote the procedure or the most experienced member of staff.
The main rules that shape fire and security decisions in hospitality.
The venue remains responsible for its fire risk assessment, emergency plan, occupancy controls, staff training and security procedures.
Fire Safety Order 2005
The Responsible Person must assess fire risk and provide suitable general fire precautions. The assessment should drive detection, warning, escape, emergency lighting, firefighting equipment, maintenance and staff procedures.
Government fire safety responsibilitiesSleeping accommodation guidance
Hotels, guest houses, inns and other premises where guests sleep need to consider unfamiliar occupants, bedroom detection, escape routes, night staffing and guests who may require assistance.
Sleeping accommodation guidancePlaces of assembly guidance
Pubs, clubs and function spaces need to consider occupancy, temporary layouts, crowd movement, furniture, decorations, exit visibility and the needs of people at particular risk.
Places of assembly guidanceMartyn's Law preparation
The Terrorism Protection of Premises Act 2025 has received Royal Assent, but the main requirements are not yet in force. Current government guidance expects commencement in spring 2027, so qualifying venues can prepare without presenting those duties as already enforceable.
Current Martyn's Law guidanceCCTV and UK data protection law
CCTV needs a clear purpose, appropriate coverage, controlled access and justified retention. Public display of live footage should also be restricted where the scene is not already visible from that location.
ICO surveillance guidanceStandards and competent design
Fire alarms, emergency lighting and door interfaces should be designed, installed, tested and maintained against the current applicable standards and the venue fire strategy. Standards support compliance, but the risk assessment remains the starting point.
Explore we fire alarmsFire and security systems for hospitality from one accountable team.
The aim is to reduce fragmented maintenance and make the systems easier to manage across one venue or a group of sites.
Hotel and venue fire alarm systems
Fire alarm design, installation, commissioning, upgrades and maintenance based on sleeping risk, public areas, kitchens and the venue fire strategy.
- New fire alarm systems
- Supported upgrades of existing panels
- Addressable zoning where appropriate
- Cause and effect for agreed interfaces
- Routine maintenance and fault support
Risk assessments, lighting and extinguishers
Fire risk assessment support, emergency lighting and firefighting equipment selected around guest areas, escape routes, kitchens and identified hazards.
- Hospitality fire risk assessments
- Emergency lighting testing
- Fire extinguisher supply and servicing
- Escape route and interface review
- Prioritised remedial work
Access control and door entry
Control staff, contractor and guest movement while keeping electronically controlled doors aligned with the documented escape strategy.
- Staff only and back of house permissions
- Stock, office and plant room access
- Door entry and intercom
- Time limited contractor credentials
- Fire alarm door release interfaces
CCTV, intruder alarms and maintenance
Security for entrances, receptions, bars, car parks, service yards and agreed high risk areas, supported by one planned service schedule.
- Evidence quality CCTV coverage
- Controlled footage access
- Intruder protection for closed areas
- Monitoring and signalling where required
- Existing system takeover and maintenance
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Would the plan still work when the venue is full?
The system needs to work for the busiest version of the venue.
A function room set for dinner can become a standing reception with a stage, dance floor, temporary bar and decorations. A hotel can move from quiet daytime housekeeping to sleeping guests behind closed bedroom doors. The fire and security plan needs to remain practical through those changes.
That means reviewing warning, staff action, door behaviour, escape routes, CCTV coverage and access permissions against the way the venue will actually be used.
You may not need to replace them when you change provider.
We can assess supported fire and security systems installed by another company, review their condition and service history, then advise on takeover, maintenance, repair or upgrade work. Serviceable equipment can remain where it is suitable and supportable.
Planned around guests, service hours and live events.
Operational survey
We review guest areas, bedrooms, kitchens, event spaces, back of house access, existing systems and operating hours.
Risk led proposal
You receive a clear scope covering system work, interfaces, assumptions, priorities and pricing.
Guest aware installation
Work is planned around check in, food service, events, room access, noise, isolations and temporary measures.
Handover and maintenance
Relevant staff are shown the system response and ongoing servicing follows one agreed schedule.
Hospitality fire and security questions.
There is no single category that applies to every hotel. The fire risk assessment, fire strategy, sleeping accommodation, escape routes, building layout and people at risk should determine the required coverage. Government sleeping accommodation guidance gives L2 as the suggested benchmark for hotels, motels, hostels and larger guest accommodation, but the final design should be confirmed by a competent person for the actual premises.
Yes. Tables, stages, temporary bars, decorations and standing events can alter occupancy, exit visibility and travel routes. The Responsible Person should make sure the proposed arrangement remains consistent with the fire risk assessment, permitted capacity and emergency plan.
Fire doors should not be wedged open. Where the fire strategy allows a door to remain open for operational reasons, a suitable automatic hold open or free swing arrangement may be used if it releases correctly on the required alarm or failure condition and allows the door to close fully.
Yes, where there is a clear lawful purpose and the coverage is necessary and proportionate. Access to live and recorded footage should be controlled and the venue should set appropriate transparency, retention and security arrangements. Areas with a strong expectation of privacy require particular care.
The Terrorism Protection of Premises Act 2025 has received Royal Assent, but the main operational requirements are not yet in force. Current government guidance expects commencement in spring 2027. Venues that may fall within scope can prepare now, but the future duties should not be described as already enforceable.
We can assess supported existing fire and security systems and advise on maintenance, faults, remedial work or upgrades. Replacement should be driven by condition, compatibility, supportability and risk rather than simply by the identity of the original installer.
We can support hotels, restaurants, pubs, bars, clubs, guest accommodation, function venues and other hospitality premises, subject to the site, system type and service requirements.
Hospitality fire and security support across the North West and Yorkshire.
Based in Blackburn, we support commercial customers across Lancashire, Greater Manchester, the wider North West and Yorkshire.
Tell we what your venue needs.
Use the form for a new installation, a fire or security upgrade, planned maintenance, a provider takeover or a review of existing systems.